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Not receiving response to ticket request

Verfasst: Di 12. Jun 2012, 14:28
von watmm
Hi all,

I've put up a ticket request and have since paid someone for their ticket.
This person seems honest and says they have tried several times responding to my request, but i'm not receiving any confirmation of that.

All i need is to change the name on the ticket, but Fusion are not responding to my issue.

Please advise.

Thanks.

Re: Not receiving response to ticket request

Verfasst: Di 12. Jun 2012, 14:32
von Deleted User 479
Hey hello!

at first : remove your ticket request in the "ticketbörse".

next Step : Your Dealer ( with card ) must send you over the "ticketbörse" to your email adress an Card offer.
Wait for this. and then accept!
-> it should now work!

btw: you can already fill up the form with "umschreiben" or "ticket rewrite".. ..

Re: Not receiving response to ticket request

Verfasst: Di 12. Jun 2012, 18:41
von Wunderwurst
...I'll try that again, because I don't really understand that last answer... :roll:

I think the solution to watmm's problem can be found here: http://forum.fusion-festival.de/viewtop ... =13&t=3314
...however, that's in german - the gist of that step-by-step-guide is basically:

1) Delete your ticket request (seriously, no joke).
2) Click "Umschreiben" (the button on the lower right) and fill out the form.
3) The dealer's request should appear again, accept it.
4) Follow the instructions displayed.

Re: Not receiving response to ticket request

Verfasst: Di 12. Jun 2012, 19:30
von watmm
Hey,

Yeah i spotted the "Umschreiben" after trying to delete my request like flo_opr said.
It's all good now...provided "Verwendungszweck" is the message sent to the receiver.

Re: Not receiving response to ticket request

Verfasst: Mi 13. Jun 2012, 07:55
von Deleted User 479
Good!
Now your Ticket reseller has to send you the ticketoffer again!

Re: Not receiving response to ticket request

Verfasst: Mi 13. Jun 2012, 09:02
von Wunderwurst
"Verwendungszweck": "reason for payment", if that's some cryptic code that should be what you fill in the corresponding field of the money transfer form.